Why on Earth would you want to have managed email? I’m guessing that’s the first thing that came to your mind when seeing the title of this post. I definitely scoffed a bit when I saw it. Then I remembered: A fair number of people use Exchange. For those people, I apologize in advance […]
One of the less well known components of Managed Services is Managed Backup. And understandably so. With today’s pervasive availability of products like Mozy, Carbonite and many of the computer manufacturers and security software companies offering their own backup solution, it’s understandably less familiar. So here’s the real question: Do I need it? For most
Managed anti-virus. This should be anti-malware… Over the last year, I’ve noticed a rather alarming trend: non-virus malware has become massively prevalent. Far more than the standard run-of-the-mill computer virus we all know and loathe. You might notice these on your computer, things like Vosteran, Astromenda, etc. Not technically viruses, more browser hijacks, little agents
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Welcome back! Remote Monitoring and Management is one of the less-visible aspects of managed services (at least to the small business owner) – and one that is easily misunderstood, underestimated and maligned. But should it be? If your IT provider is using RMM to provide you with service, the primary benefits they see is reduced
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Welcome to managed services! Sort of. This is another one of those things in the world of small business ownership that is both under-estimated and over-estimated. As well as being vastly misunderstood. Simply put, you outsource the management of your information technology infrastructure to your IT guy who generally (although, not always) installs some sort
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